The communication technology that I want to talk about is text and instant messaging. These two types of communication can bring a lot to the table, and save your business quite a bit of time.
It is much cheaper to send out a text to everybody in a department than it is to type up a memo, and you will also have a higher chance of getting responses than you would if you sent out an e-mail. This can empower your employees to accomplish more in less time; which in turn, would lead to higher customer satisfaction. (1) Instant messaging can also lead to quicker customer response time, and a higher rate of successful communication. The fact that a business has the option of directly contacting their customers, and knowing that if there is going to be a response that it will be almost instantaneous is of great value. (2)
There are some drawbacks from improper usage of text and instant messaging for business purposes. Such as, the fact that as technology increases so does government regulations; there is the chance of losing professional communication; possible productivity loss due to inappropriate use of text or instant messaging; could compromise sensitive information; there could be a loss of personal customer interaction; and they can sometimes be an inappropriate form of communication. (1)
In conclusion, I believe that as long as text/instant messaging is handled properly and professionally they can become great assets for any business.
1. Susan's 2:30 classes text and IM group presentation
2. http://smallbusiness.yahoo.com/r-article-a-1990-m-6-sc-39-small_businesses_marketing_with_text_messaging-i
Sunday, November 8, 2009
Sunday, November 1, 2009
Ten Well-Created Personal Blogs
1. Neil Gaiman: I really like this blog for it's accessibility to the readers. The front page has all of the recent posts, while there is also a link to the archives of the blog. They also have a section where some of his entries are translated into different languages, so that people from all over the world can read and interact with the site. This is very interesting to me because I have never seen this on a blog-site before.
2. Bruce Sterling: This blog is probably one of the most interesting, content wise, that I have ever seen. Many posts are nothing more than long forgotten music videos, but they still seem to tie close enough together so as not to be ridiculous. Mr. Sterling also has some posts where he actually writes about topics and his feelings on them. These are then accentuated by the music that he posts.
3. The Sideshow: The reason that I felt this blog is very strong is how it backs up its information. The person who is posting on there always adds links to information that supports the points. This is extremely important, especially in the business world. Unless you are a recognized expert in the field you need evidence to support what you talk about.
4. Kathryn Cramer: Though the material in this blog is not very strong, there are a few things that I like about it. Like most blogs the newer topics are easily read on the front page. The earlier blogs, however, are listed to the left of the more recent posts. They are in grouped by topic and from there in order by date that they were written. This makes it very easy to traverse previous topics, looking for specific material.
5. Willy Sudiarto Raharjo: Though there's not a whole lot to this blog, the thing that caught my eye was the content. You can have a great blog that has many different functions and components that can easily fail if the content is not up to standards. There was just something about how this blog was written and the information that was presented, that made it more than worth my while to read.
6. Hugo Schwyzer: The topics that Mr. Schwyzer writes about are very interesting to me. Especially this one about Jimmy Carter. He talked about many writings or speeches that President Carter had given on religion and other topics. In a way, he reacted to those words, creating his own spin-offs of ideas and thoughts. This blog had the mark of really great writing which makes it very easy to read, and also makes the reader want to read what is written.
7. Geniustypes: Here was another video blog that I found. I loved how easily it was to read and understand what was going on, on this blog. The other great factor was the most read list on the side. I could see what subjects and blogs were being viewed by more people, which led to me reading close to seven or eight extra posts. This is a very good business tool to use, you can catch the reader's eyes, and maybe draw them into a topic they wouldn't have read before.
8. Pickthebrain: This is a great topic driven blog-site that I stumbled across. They have some great people write about some very complicated things. It also allows a lot of reader interaction, which is something not many sites really have. I mean few sites have authors that respond to the random comments left by those people who read the blog.
9. The Inner Actor: This blog had so many different types of post from many different people that I failed to see how they were related at first. Then I started reading each post, and I noticed that though the topics and people writing them were different, the underlying meaning for all of the blogs was very similar. When there are many posts all working towards the same goal, but showing different sides of the spectrum it adds to the value to the site as a whole.
10. Mind Hacks: An extremely interesting and creative blog. It talks a lot about psychology, and views from different mindsets. It's a very medical based blog; though, if you don't understand some of the terminology, almost every medical term is linked to a page that goes deeply into describing the word you clicked on. So not only can very difficult reading become much more accessible to the masses, you can learn a lot of really interesting and pertinent information as well.
1. http://journal.neilgaiman.com/
2. http://www.wired.com/beyond_the_beyond/
3.http://sideshow.me.uk/
4. http://www.kathryncramer.com/
5. http://willysr.blogspot.com/2008/03/top-10-traits-of-successful-business.html
6. http://hugoschwyzer.net/2009/07/27/jimmy-carter-progressive-faith-and-the-need-for-public-voices-reconciling-serious-faith-and-personal-autonomy/
7. http://geniustypes.com/
8. http://www.pickthebrain.com/blog/
9. http://theinneractor.com/
10. http://www.mindhacks.com/
2. Bruce Sterling: This blog is probably one of the most interesting, content wise, that I have ever seen. Many posts are nothing more than long forgotten music videos, but they still seem to tie close enough together so as not to be ridiculous. Mr. Sterling also has some posts where he actually writes about topics and his feelings on them. These are then accentuated by the music that he posts.
3. The Sideshow: The reason that I felt this blog is very strong is how it backs up its information. The person who is posting on there always adds links to information that supports the points. This is extremely important, especially in the business world. Unless you are a recognized expert in the field you need evidence to support what you talk about.
4. Kathryn Cramer: Though the material in this blog is not very strong, there are a few things that I like about it. Like most blogs the newer topics are easily read on the front page. The earlier blogs, however, are listed to the left of the more recent posts. They are in grouped by topic and from there in order by date that they were written. This makes it very easy to traverse previous topics, looking for specific material.
5. Willy Sudiarto Raharjo: Though there's not a whole lot to this blog, the thing that caught my eye was the content. You can have a great blog that has many different functions and components that can easily fail if the content is not up to standards. There was just something about how this blog was written and the information that was presented, that made it more than worth my while to read.
6. Hugo Schwyzer: The topics that Mr. Schwyzer writes about are very interesting to me. Especially this one about Jimmy Carter. He talked about many writings or speeches that President Carter had given on religion and other topics. In a way, he reacted to those words, creating his own spin-offs of ideas and thoughts. This blog had the mark of really great writing which makes it very easy to read, and also makes the reader want to read what is written.
7. Geniustypes: Here was another video blog that I found. I loved how easily it was to read and understand what was going on, on this blog. The other great factor was the most read list on the side. I could see what subjects and blogs were being viewed by more people, which led to me reading close to seven or eight extra posts. This is a very good business tool to use, you can catch the reader's eyes, and maybe draw them into a topic they wouldn't have read before.
8. Pickthebrain: This is a great topic driven blog-site that I stumbled across. They have some great people write about some very complicated things. It also allows a lot of reader interaction, which is something not many sites really have. I mean few sites have authors that respond to the random comments left by those people who read the blog.
9. The Inner Actor: This blog had so many different types of post from many different people that I failed to see how they were related at first. Then I started reading each post, and I noticed that though the topics and people writing them were different, the underlying meaning for all of the blogs was very similar. When there are many posts all working towards the same goal, but showing different sides of the spectrum it adds to the value to the site as a whole.
10. Mind Hacks: An extremely interesting and creative blog. It talks a lot about psychology, and views from different mindsets. It's a very medical based blog; though, if you don't understand some of the terminology, almost every medical term is linked to a page that goes deeply into describing the word you clicked on. So not only can very difficult reading become much more accessible to the masses, you can learn a lot of really interesting and pertinent information as well.
1. http://journal.neilgaiman.com/
2. http://www.wired.com/beyond_the_beyond/
3.http://sideshow.me.uk/
4. http://www.kathryncramer.com/
5. http://willysr.blogspot.com/2008/03/top-10-traits-of-successful-business.html
6. http://hugoschwyzer.net/2009/07/27/jimmy-carter-progressive-faith-and-the-need-for-public-voices-reconciling-serious-faith-and-personal-autonomy/
7. http://geniustypes.com/
8. http://www.pickthebrain.com/blog/
9. http://theinneractor.com/
10. http://www.mindhacks.com/
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